Customer Service Representative
Job Summary
Join our Premium Telco Account in Clark, Pampanga as a Customer Service Representative providing voice support for billing concerns and inquiries. We welcome both freshers and experienced candidates willing to work on-site with a shifting schedule. Enjoy competitive compensation packages, benefits, and career growth opportunities.
Responsibilities
- Assist customers with billing concerns
- Handle telco-related inquiries through voice support
- Provide excellent customer service
Required Skills
- Excellent communication skills
- Willingness to work onsite
- Ability to work a shifting schedule
- Open to freshers or experienced candidates
Job Details
Job Description
Join our Premium Telco Account in Clark, Pampanga! We’re looking for customer-focused individuals with excellent communication skills who are ready to start or grow their BPO career.
You’ll assist customers with billing concerns and other telco-related inquiries through voice support while providing excellent customer service.
Qualifications
- High School Graduate (Old Curriculum)
- Senior High School Graduate
- ALS Graduate
- College Undergraduate or College Graduate
- With or Without Call Center Experience
- Must have excellent communication skills
- Willing to work onsite and on a shifting schedule
Compensation & Benefits
- Salary Package: Up to ₱23,500
- 20% Night Differential + incentives on top of the package
- Rice Allowance
- HMO & Insurance Coverage
- Paid Leaves
- Holiday & Overtime Pay
- Mental Wellness Program – Starting Day 1
- Discounted Medicines through Alagang Alorica
- 13th Month Pay
- Government-Mandated Benefits