IT Technical Support
Job Summary
Provide technical assistance to users and maintain IT infrastructure including hardware, software, networks, and servers. Ensure security protocols, assist with backups and recovery, and document technical procedures. Suitable for fresh graduates or students with relevant internships in IT or related fields.
Responsibilities
- Provide technical assistance to users
- Install, configure, and troubleshoot hardware and software
- Maintain and support IT infrastructure
- Ensure security protocols and assist with backups
Required Skills
- Strong problem-solving skills
- Attention to detail
- Adaptability
- Excellent communication abilities
Job Details
Provide technical assistance to users via phone, email, or chat. Install, configure, and troubleshoot hardware and software issues. Maintain and support IT infrastructure, including networks and servers. Document technical procedures and user guides. Assist with IT projects and training sessions as needed.
Educational Qualifications: Graduate or Undergraduate of Information Technology, Computer Science, or a related field.
Experience Level: Fresh graduates or students with relevant internships are encouraged to apply.
Responsibilities and Duties: Provide technical support, maintain systems, ensure security protocols, and assist with backups and recovery.
Working Conditions: Office environment with potential remote work; may require occasional overtime.
Qualities and Traits: Strong problem-solving skills, attention to detail, adaptability, and excellent communication abilities.