Branch Supervisor

Your Role As a Branch Supervisor, you will be the key leader of the branch, ensuring smooth daily operations, excellent patient experience, strong team performance, and compliance with company and healthcare standards. This role is ideal for someone who is proactive, organized, people-oriented, and capable of handling fast-paced healthcare operations. Key Responsibilities • Lead and supervise daily branch operations • Ensure smooth patient flow and high-quality customer service • Manage and support branch staff performance, attendance, and scheduling • Monitor compliance with healthcare standards and company policies • Resolve operational and patient-related concerns professionally and efficiently • Prepare branch reports and monitor operational performance targets • Coordinate with management regarding branch improvements and operational needs • Maintain discipline, accountability, and operational efficiency within the branch • Support initiatives that improve patient satisfaction and branch performance Qualifications • Bachelor’s Degree in Healthcare, Nursing, Medical Technology, Business Administration, or related field • At least 2–3 years of supervisory experience in a clinic, hospital, or diagnostic laboratory • Strong leadership and people management skills • Excellent communication and customer service abilities • Organized, proactive, and solution-oriented mindset • Strong sense of accountability, ownership, and follow-through • Results-oriented with the ability to manage multiple priorities simultaneously • Able to lead teams and maintain discipline in a fast-paced environment • Able to handle operational challenges and patient concerns calmly and professionally • Knowledge of healthcare operations, patient flow management, and laboratory/clinic procedures is an advantage • Proficient in MS Office and reporting tools • Willing to work on-site and flexible schedules if needed Career Growth Opportunity High-performing Branch Supervisors may be considered for future Operations and Multi-Branch leadership roles. Salary & Compensation Package • Competitive salary range: ₱25,000 – ₱28,000/month (depending on experience) • Government-mandated benefits (SSS, PhilHealth, Pag-IBIG) • 13th Month Pay • Paid leaves upon regularization • Free General Physician Consultation • Employee discounts on diagnostic tests and pre-employment exams • Annual salary increase based on performance • Opportunity for career growth in a fast-expanding healthcare company Work Setup • On-site assignment • Full-time position