Restaurant Shift Manager

Shift Manager – Samgyupsalamat Cebu Key Responsibilities: - Supervise and lead restaurant operations during assigned shifts. - Ensure excellent customer service and promptly resolve guest concerns. - Monitor staff performance, attendance, and compliance with company policies and service standards. - Assist in scheduling, coaching, and motivating team members. - Monitor inventory levels and coordinate stock replenishment. - Prepare and maintain basic inventory and operational reports. - Ensure cleanliness, food safety, and sanitation standards are consistently followed. - Coordinate with the Restaurant Manager to achieve sales and operational goals. Qualifications: - Bachelor's degree in Hospitality Management, Business Administration, or a related field is an advantage. - At least 1–2 years of experience as a Supervisor or Team Leader, preferably in the food service, restaurant, or hospitality industry. - Familiarity with basic inventory management and stock control. - Proficient in Microsoft Excel and other basic Microsoft Office applications. - Strong leadership, communication, and problem-solving skills. - Customer-oriented with the ability to work under pressure in a fast-paced environment. - Willing to work on shifting schedules, weekends, and holidays.