Customer Service Representative
Job Summary
ContantiKnow PH is urgently hiring Customer Service Representatives for voice accounts, welcoming both newbies and experienced professionals. Candidates can participate in a convenient one-day onsite hiring process with potential same-day job offers. The role involves handling customer inquiries, providing accurate information, and resolving issues professionally.
Responsibilities
- Handle customer inquiries via inbound/outbound calls
- Provide accurate information and assistance
- Resolve customer issues professionally
- Follow company procedures and service standards
Required Skills
- Good English communication skills
- High School Graduate or Senior High School Graduate
- With or without BPO experience
Job Details
JOB RESPONSIBILITIES
Handle customer inquiries through inbound or outbound calls, depending on the account.
Provide accurate information and assist customers with their concerns.
Resolve customer issues professionally and efficiently.
Maintain clear and professional communication throughout each interaction.
Follow company procedures and meet customer service standards.
WHO CAN APPLY?
High School Graduate (Old Curriculum) or Senior High School Graduate
Good English communication skills
Fresh graduates and first-time job seekers are welcome
With or without BPO experience, depending on account requirements
6+ months of international customer service experience is an advantage
WHAT WE OFFER
Competitive salary packages
Performance incentives and bonuses
Paid training
Night differential and holiday pay, where applicable
Career growth opportunities