Customer Service Rep
Job Summary
We are seeking a Customer Service Representative to handle inbound calls including sales, collections, and technical support. Candidates should demonstrate excellent customer service skills and a caring attitude towards resolving issues. This role is open to high school graduates with good English communication skills and requires no prior BPO experience.
Responsibilities
- Handling inbound customer service calls
- Managing sales, collections, and technical support
- Resolving customer issues with ownership
Required Skills
- Good English communication
- Customer service orientation
- Ability to work shifting schedules
Job Details
Customer Service Representative (CSR): Handling inbound customer service calls, including sales, collections, and technical support. Demonstrating excellent customer service skills and taking ownership of resolving customer issues. Building rapport with customers and demonstrating a caring attitude. At least 18 years old. At least a high school/senior high school graduate. Good English communication & interaction skills. No BPO Experience needed. Amenable to shifting schedules.