Software Engineer
Job Summary
This role involves providing technical support and software solutions to meet client expectations. The candidate will support the sales team, analyze customer queries, and diagnose hardware or software faults. Additionally, they will handle software installation, configuration, and training for new customers.
Responsibilities
- Support sales team by presenting and selling software solutions
- Diagnose and solve hardware, software, and network faults
- Handle software installation, configuration, and implementation
- Train new customers on software operation and integration
Required Skills
- Bachelor's/College Degree
- Minimum 1 year of relevant experience
- Strong work ethic and communication skills
- Problem-solving for system errors
Job Details
Technical Support Specialist – Delsan
Qualifications
Bachelor’s/College Degree
Minimum of 1 year of relevant experience
Proactively checks system errors
Provides on-site support
Provides technical assistance and solutions to meet client expectations
Strong work ethic and demonstrates excellent communication and organizational skills
Job Description
Support the sales team by effectively presenting and selling Delsan’s software product solutions
Analyze customer queries
Represent and promote products to customers, including identifying product market opportunities
Diagnose and solve hardware/software/network faults
Analyze communication logs to spot underlying issues
Provide individual solutions for customizing and bug fixing
Handle installation, configuration, and implementation of software on customer networks, both remote and on-site
Train new customers on software operation and integration into their processes
Other Details
Headcount: 1
Work Setup: Onsite
Location: Makati