IT Technical Support
Job Summary
We are seeking an IT Technical Support professional to troubleshoot basic network issues and provide technical assistance. The ideal candidate will support digital marketing tools, hardware devices like barcode scanners, and inventory systems. Experience in retail, logistics, or marketing environments is highly preferred.
Responsibilities
- Basic network troubleshooting
- Support digital marketing tools
- Assist with hardware devices
- Work across multiple departments
Required Skills
- Network troubleshooting
- ERP systems familiarity
- Problem-solving skills
- Good communication skills
Job Details
Basic network troubleshooting (routers, switches, Wi-Fi in large spaces)
Support for digital marketing tools (email platforms, social media management software)
Experience with barcode scanners, handheld devices, label printers, etc.
Familiarity with inventory software, ERP systems (like SAP, Oracle)
Experience in retail, logistics, or marketing environments is highly preferred
Strong problem-solving and troubleshooting skills
Good communication skills to support non-technical users
Ability to prioritize tasks and work under pressure
Willingness to work across multiple departments