Customer Service Representative
Job Summary
This is an urgent hiring for a Banking Voice Account based in Eastwood, Quezon City. The role involves handling inbound customer calls, managing accounts, and resolving billing or technical issues. Candidates must be willing to work onsite on a night shift schedule.
Responsibilities
- Handle inbound customer calls
- Manage customer accounts and basic transactions
- Resolve billing disputes and inquiries
- Address digital banking login issues
Required Skills
- At least 6 months BPO experience
- Good communication skills
- Willing to work onsite
- Willing to work night shifts
Job Details
Job description:
- Handle inbound calls from customers
- Assist them with account management & basic transactions
- Resolve billing disputes, fee inquiries, and digital banking login issues
We're Looking For:
- At least 6 months BPO experience
- Good communication skills
- Willing to work onsite in Eastwood, Quezon City
- Willing to work on a night-shift schedule
Benefits & Highlights:
- No Assessment Required
- Only 1–2 Interviews
- Competitive Salary Package
- HMO Coverage After Just 1 Month
- 2 months training before endorsement to production
- Work Setup: 100% Onsite
- Night Shift Schedule