Customer Service Associate
Job Summary
The Customer Service Associate will support CS MA sales operations, including handling invoicing, telemarketing for PM and service schedules, and preparing ER/POR documents. This role involves conducting user orientations and preparing quotations while managing MA receivables. Candidates must be prepared for field work and possess strong communication and organizational skills.
Responsibilities
- Assist in CS MA sales operations
- Manage invoicing and telemarketing
- Conduct user orientations and prepare quotations
- Handle MA receivables and ER/POR preparation
Required Skills
- 4-year degree graduate
- Strong communication skills
- Proficient in Microsoft Office
- Detail-oriented and self-motivated
Job Details
JOB DETAILS:
- To assist in CS MA sales operations, MA and PLDT PM visits, invoicing, telemarketing for PM and service schedules, preparation of ER/POR : user's orientation, quotations, MA receivables
JOB REQUIREMENTS:
- Graduate of any 4-year course
- With good written & verbal communication skills
- Computer literate (Microsoft Office Applications)
- Must be self-motivated and detail oriented
- Can start immediately
- Willing to do field work
- With or without experience
BENEFITS:
- Competitive salaries and allowances
- Health Care and Life Insurance benefits
- Cash commutable leaves (30 days)
- Mid year & year-end bonuses on top of the 13th month pay
- Retirement Benefit