Customer Service Representative
Job Summary
The Customer Service Representative is responsible for creating and overseeing detailed, costed, and persuasive business proposals to secure contracts. This role involves supervising department staff, fostering positive relationships, and ensuring the implementation of departmental policies and guidelines.
Responsibilities
- Create and oversee business proposals
- Supervise department staff
- Foster professional relationships
- Implement departmental policies
Required Skills
- Proposal writing
- Team supervision
- Policy implementation
- Relationship management
Job Details
Responsibilities:
- Responsible for creating and overseeing a bid - a detailed, costed, persuasive proposal - on behalf of one organization to gain a business contract or offer of work from another.
- Supervision of the department with staff.
- Fostering good relationships.
- Implementing rules and guidelines of the departmental policies.