Customer Service Representative
Job Summary
Join our team as a Healthcare BPO Representative and help patients, providers, and members with their healthcare and insurance needs. You will act as the first point of contact for claims, benefits, billing, and general inquiries. The role requires maintaining professional, accurate, and empathetic communication in all interactions.
Responsibilities
- Manage healthcare claims and billing inquiries
- Provide professional support to patients and providers
- Ensure accurate and empathetic communication
Required Skills
- College degree or equivalent experience
- Strong communication skills
- Customer service orientation
Job Details
Responsibilities:
- Act as the first point of contact for patients, providers, and members.
- Assist with inquiries regarding claims, benefits, and billing.
- Ensure all interactions are professional, accurate, and empathetic.
Qualifications:
- College graduate, with or without work experience.
- 2 years college completer/undergraduate or 2-year associate degree holder with at least 6 months of any work experience.
- Must be based in or near Metro Manila.
Benefits:
- Free medical benefits.
- Fixed weekend off.