Senior Digital Product Manager
Job Summary
The Senior Digital Product Manager will oversee the development of banking products including cards, lending, and deposits. This role involves defining customer segment opportunities, leading product lifecycle from inception to launch, and ensuring world-class customer experience. The position requires strong collaboration with cross-functional teams to drive product strategy and execution.
Responsibilities
- Manage end-to-end product development lifecycle
- Define banking product strategies (cards, deposits, lending)
- Conduct research and usability testing
- Coordinate with regional and cross-functional teams
Required Skills
- Product Management
- Banking Domain Knowledge
- Stakeholder Management
- Strategic Planning
- Data-driven Decision Making
Job Details
1. Define, Plan and Build
- Oversee the development of new products & features, from inception to launch in the banking product domain such as cards, lending, deposits.
- Define opportunities in target customer segments, across key customer journeys from onboarding, servicing, fraud and reward management.
- Develop product brief along with economic model of the new product / feature proposed.
- Ensure world-class customer experience via rigorous research and usability testing.
2. Collaborate
- Hyper-communicate, challenge, debate and pivot as part of the product development cycle.
- Share and seek insights from other team members and across the organization.
- Ensure alignment across regional and country stakeholders.
3. Inspire and be inspired
- Be a thought leader in the products & features assigned. Have a view and be ready to articulate the reasons why.
- Seek global benchmarks from within and outside the industry for inspiration.
4. Manage
- Work with teams across different functions, locations to ensure book of work delivery.
- Ensure timely progress being tracked and reported.