Customer Service Representative
Job Summary
We are hiring friendly, professional Call Center Agents to join our team. You will act as the voice of our company, assisting customers with inquiries and product explanations. Your role involves resolving issues efficiently while maintaining accurate records of interactions.
Responsibilities
- Handle customer inquiries via phone
- Explain and troubleshoot products
- Update customer accounts/plans
- Maintain interaction logs
Required Skills
- 6+ months call center experience
- SH/SHS Graduate
- Basic computer literacy
- Strong communication skills
Job Details
Responsibilities:
- Answer calls with a friendly, professional attitude
- Explain products in a clear and simple way
- Resolve issues quickly and with genuine care
- Help customers update their accounts or plans
- Keep accurate records of every call
Qualifications:
- At least 6 months call center experience
- SH/SHS Grad
- Willing to work on site
- Basic computer literacy
- Good communication skills
Benefits:
- Paid Training
- Competitive Salary
- Bonuses
- HMO and Other Benefits
- Career Growth Opportunities
- Fun and Supportive Team Environment