Customer Service Representative
Job Summary
Metacom Careers is hiring a Customer Service Representative for an onsite role in Roxas City, Capiz with no BPO experience required. The position involves assisting customers with inquiries and resolving concerns via phone, chat, or email in a shifting schedule. Qualified candidates can enjoy competitive compensation up to PHP 31,000, HMO coverage, paid leaves, and career growth opportunities.
Responsibilities
- Assist customers with inquiries and concerns
- Provide accurate product and service information
- Resolve customer issues via phone, chat, or email
Required Skills
- Good English communication skills
- Customer service experience or college education
- Willingness to work onsite and on shifting schedules
Job Details
Location: Roxas City, Capiz
Work Setup: Onsite
Schedule: Shifting Schedule
Salary: PHP 16,000 – PHP 31,000 per month
What You'll Do
- Assist customers with inquiries and concerns
- Provide accurate information about products and services
- Resolve customer concerns through phone, chat, or email
- Maintain a professional and helpful customer experience
Qualifications
- High School or K-12 graduate
- With at least 1 year customer service-related work experience (not necessarily call center), or
- College undergraduate with more than 1 year completed in college, or
- College graduate (no work experience required)
- Good English communication skills
- Willing to work onsite and on a shifting schedule
Perks & Benefits
- Earn up to PHP 31,000 total compensation
- HMO coverage
- Paid Time Off and 22 paid leaves
- 13th Month Pay
- Company-sponsored trips or retreats
- Career growth opportunities
- Possible immediate employment for qualified applicants