Customer Service Representative
Job Summary
We are looking for motivated and enthusiastic individuals to join our team as Customer Service Representatives. In this role, you will assist customers by answering inquiries, resolving concerns, and providing excellent customer service through phone, chat, or email. You will be responsible for maintaining professional communication and meeting performance targets.
Responsibilities
- Handle customer inquiries
- Resolve customer concerns
- Provide product information
- Meet performance targets
Required Skills
- Good communication skills
- Basic computer knowledge
- Willingness to learn
- Shift flexibility
Job Details
Responsibilities:
- Handle customer inquiries professionally
- Provide accurate information about products and services
- Resolve customer concerns and complaints
- Maintain good communication and rapport with customers
- Follow company policies and procedures
- Meet performance and attendance targets
Qualifications:
- At least High School Graduate (Old Curriculum) or Senior High School Graduate
- No BPO experience required
- Good communication skills
- Willing to work onsite and on shifting schedules
- Basic computer knowledge
- Willing to learn and be trained
Benefits:
- Competitive Salary
- Incentives & Night Differential
- HMO & Other Benefits
- Career Growth Opportunities