Customer Service Representative
Job Summary
We are looking for Call Center Agents to join our team as the first point of contact for our customers. Your main goal is to assist customers with their questions, concerns, and requests over the phone. You will be responsible for managing incoming calls and maintaining accurate account records.
Responsibilities
- Manage incoming customer calls
- Provide clear product information
- Resolve customer inquiries and concerns
- Update account details
- Maintain accurate call records
Required Skills
- 6 months call center experience
- SH/SHS Graduate
- Basic computer literacy
- Effective communication skills
- Willingness to work on-site
Job Details
Responsibilities:
- Take incoming calls and assist customers
- Share product information in a clear and simple way
- Help customers with questions or concerns
- Update account details when needed
- Keep accurate records of each call
Qualifications:
- At least 6 months call center experience
- SH/SHS Grad
- Willing to work on site
- Basic computer literacy
- Good communication skills