Customer Service Rep
Job Summary
Recruitment Solutions Department is hiring for a Blended Customer Service Representative in Cebu to provide support through voice and non-voice channels. This is an onsite opportunity for experienced professionals looking to grow in the BPO industry while meeting quality and performance standards.
Responsibilities
- Provide support to customers through voice channels
- Provide support to customers through non-voice channels
- Ensure excellent customer experience
- Meet quality and performance standards
Required Skills
- At least 2 years of college completed
- Minimum of 1 year BPO experience
- Excellent verbal and written English communication skills
- Willing to work onsite in Cebu
- Willing to work on shifting schedules
Job Details
As a Blended Customer Service Representative, you will provide support to customers through both voice and non-voice channels, ensuring excellent customer experience while meeting quality and performance standards.
Benefits
Up to ₱33,000 Salary Package
Night Differential
Allowances
Performance Incentives
Performance Bonus
HMO
Paid Leave
OT Pay & RDOT Pay
Career growth and development opportunities
Qualifications
At least 2 years of college completed
Minimum of 1 year BPO experience
Excellent verbal and written English communication skills
Willing to work onsite in Cebu
Willing to work on shifting schedules
Hiring Process
Application Submission
Initial Interview
Assessment
Final Interview
Job Offer