Customer Service Representative
Job Summary
We are looking for motivated, customer-oriented individuals to provide excellent support in a fast-paced BPO environment. Candidates should be flexible, eager to learn, and willing to work onsite on a shifting schedule. The role focuses on handling customer inquiries and maintaining high-quality service standards.
Responsibilities
- Handle customer inquiries and concerns
- Resolve issues efficiently
- Maintain service quality standards
- Communicate with internal teams
Required Skills
- 1–3 years BPO experience
- Tech experience
- Professional communication
- Flexible shifting schedule availability
Job Details
Responsibilities:
- Handle customer inquiries, concerns, and requests in a professional manner
- Provide accurate information and resolve issues efficiently
- Maintain high-quality customer service standards
- Communicate effectively with customers and internal teams
- Follow company processes and support daily operational needs
Qualifications:
- At least College Level
- With 1–3 years BPO experience
- With tech experience is a plus
- Willing to work onsite
- Open to shifting schedule
- Can start ASAP