Customer Service Representative
Job Summary
Handle and carefully respond to all customer inquiries via inbound calls and email while providing excellent service. Work with confidential customer information securely and aim to resolve issues on the first call. Open to both experienced candidates and fresh graduates.
Responsibilities
- Respond to customer inquiries via inbound calls and email
- Provide excellent customer service through active listening
- Handle confidential customer information securely
- Resolve issues on the first call
Required Skills
- Excellent Communication Skills
- Proficient in MS Office
- High School or College Graduate
Job Details
Handle and carefully respond to all customer inquiries via inbound calls and email
Provide excellent customer service through active listening
Work with confidential customer information in a secure manner
Aim to resolve issues on the first call by being proactive
Appropriately and adequately communicate with customers
Qualifications:
With or Without experience (NO EXPERIENCE AND FRESH GRADUATES ARE WELCOME TO APPLY)
High School Graduate or College Graduate
Excellent Communication Skills and Proficient in MS Office