Customer Service Representative
Job Summary
Provide exceptional customer service via phone, email, or chat while assisting customers with inquiries, complaints, and product issues. This is an onsite role in Muntinlupa/Sucat with a shifting schedule, welcoming freshers with no prior call center experience. Successful candidates will enjoy employee benefits including paid training, paid leaves, and HMO coverage.
Responsibilities
- Provide exceptional customer service via phone, email, or chat
- Assist customers with inquiries, complaints, and product issues
- Document customer interactions and follow up as necessary
Required Skills
- Good communication skills
- High School Graduate (Old Curriculum), Senior High School Graduate, or ALS Graduate
- Willing to work onsite and on a shifting schedule
Job Details
Description
Provide exceptional customer service via phone, email, or chat.
Assist customers with inquiries, complaints, and product issues.
Maintain up-to-date knowledge of company products and services.
Document customer interactions and follow up as necessary.
Collaborate with team members to enhance customer experience.
WE'RE HIRING! Customer Service Representative (CSR) – Freshers Welcome!
Work Location: Muntinlupa / Sucat (Onsite)
Shifting Schedule
Qualifications:
• High School Graduate (Old Curriculum), Senior High School Graduate, or ALS Graduate
• No Call Center Experience Required
• Freshers are highly encouraged to apply
• Willing to work onsite and on a shifting schedule
• Good communication skills
Employee Benefits:
Paid Training
22 Paid Leaves
HMO Coverage
Government-Mandated Benefits
13th Month Pay