Senior Bookkeeper

Role: Senior Bookkeeper (Onboarding) Work Arrangement: Work from Home Location: Any CS Branch - Ortigas / Makati / Bacolod / Cebu / Davao / Mabalacat / Angeles (Pampanga) Schedule: Morning Shift Key Responsibilities: Customer Onboarding & Management - Own end-to-end finance-related customer onboarding, including file review, issue identification, remediation, and customer communication. - Partner with the Onboarding Project Manager and actively participate in onboarding meetings to ensure alignment and progress. - Maintain proactive communication with customers throughout onboarding to track deliverables and manage expectations. - Escalate risks, blockers, or customer delays early to the Onboarding Project Manager for timely resolution. - Ensure the Visory platform is kept up to date and accurately reflects onboarding progress and status. Software Setup & Configuration - Create and configure Xero files, including building and optimising the chart of accounts. - Set up Dext for new customers and provide clear setup instructions to support smooth adoption. Technical Review & File Accuracy - Review and correct existing Xero (or other accounting software) files to ensure they accurately reflect the business’s true financial position. - Perform balance sheet rectifications, including resolving: Misallocated accrued income or expenses, Incorrectly coded prepayments. - Optimise the chart of accounts and restructure profit and loss reporting to ensure accurate monthly cut-offs and proper matching of income and expenses. - Review the work of others where required, ensuring all key reconciliations are completed and supported by appropriate documentation. Process Documentation & Handover - Document onboarding configurations, decisions, and workflows to Visory standards and ensure accurate mapping within the Visory platform. - Contribute to onboarding handover packs to enable a seamless transition to operating teams. - Support continuous improvement of onboarding processes as part of Visory’s broader knowledge and process capture initiatives. Qualifications & Requirements - 5+ years’ experience in bookkeeping, with advanced knowledge of Xero (MYOB experience highly regarded). - Strong understanding of accrual accounting, including accrued income and expenses, prepayments, and customer - Proven experience reviewing historical accounting data and performing technical corrections. - Ability to work independently on complex files while collaborating closely with cross-functional teams. - Experience with professional services, multi-entity, or complex client structures is advantageous. - Strong written and verbal communication skills, with the ability to clearly explain technical accounting matters to customers. Non-Negotiable Skills & Requirements - 4+ years’ Australian bookkeeping experience. - Advanced experience in Xero. - Xero Advisor / Pro Advisor Certification (nice to have). Perks & Benefits (Work From Home): - Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment - Flexible leave credits which may be used for vacation, emergency and sick leaves - Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled - Superb and exciting Mid-Year Parties – with items to give away and cash prizes! - Endless opportunities for career advancement - Annual Performance Review with Salary Increase - We set you up for success with a company-provided PC/Laptop and fiber internet connection - Tech-on-wheels Support - Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues - International career growth and connections - Unlimited cash incentives for hired referrals - Mental Wellness Employee Assistance program through Lifeworks - In-house psychiatrist available to support employees' well-being - Become part of the Employee Share Units program - Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.