Customer Service Representative
Job Summary
EZ Global Sourcing is seeking a Customer Service & Social Media Assistant to handle customer inquiries, manage messaging platforms, and assist with basic social media tasks. The position is on-site in Manila and welcomes both experienced professionals and fresh graduates. Working hours are full-time from Monday to Saturday.
Responsibilities
- Answer customer inquiries via messages and phone calls
- Respond to clients through Viber, WhatsApp, and Email
- Assist in creating TikTok / social media videos
- Perform basic data entry and coordination using Google tools
Required Skills
- Customer service experience preferred
- Good communication and strong soft skills
- Familiarity with Google Sheets, Google Drive, and Google Docs
- Comfortable using messaging apps and online tools
Job Details
Job Title: Customer Service & Social Media Assistant (1 Position)
Industry: Electronics
On-site Work | Office Location: Manila
Job Responsibilities
- Answer customer inquiries via messages and phone calls
- Respond to clients through Viber, WhatsApp, and Email
- Provide timely and professional customer support
- Assist in creating TikTok / social media videos (scripts provided)
- Basic data entry and coordination using Google tools
Qualifications
- Preferably with customer service experience (fresh grads welcome)
- Good communication and strong soft skills
- Must know Google Sheets, Google Drive, and Google Docs
- Comfortable using messaging apps and online tools
- Willing to learn and be trained
- Responsible, organized, and detail-oriented
Compensation & Work Setup
- Salary: ₱15,000 - 16,000/month
- On-site work (Manila office)
- Schedule: Monday to Saturday
- Full-time position (8:30AM to 5:30PM)