Customer Service Representative
Job Summary
Provide exceptional customer service via phone, email, and chat while assisting with inquiries and resolving complaints efficiently. Maintain accurate customer records and collaborate with team members to enhance overall service quality. This position is suitable for fresh graduates or students seeking practical experience in an office environment.
Responsibilities
- Address customer inquiries and provide product information
- Resolve customer complaints efficiently and professionally
- Maintain accurate customer records and document interactions
Required Skills
- Excellent communication
- Problem-solving
- Multitasking abilities
Job Details
Educational Qualifications: Bachelor’s degree in Business Administration or related field.
Experience Level: Fresh graduates or students seeking practical experience.
Skills and Competencies: Excellent communication, problem-solving, and multitasking abilities.
Responsibilities and Duties: Address customer inquiries, resolve issues, and provide product information.
Working Conditions: Office environment, with occasional remote work flexibility.
Qualities and Traits: Empathetic, patient, and a team player with a positive attitude.