Business Development Officer
Job Summary
The Business Development Officer is responsible for identifying new business opportunities, driving sales growth, and building strategic partnerships. This role involves managing client relationships, executing marketing initiatives, and ensuring administrative and operational compliance. The officer will also conduct market research and provide accurate sales forecasts to management.
Responsibilities
- Identify new business opportunities and secure new clients
- Meet monthly and annual sales targets
- Maintain strong relationships with existing clients
- Assist in developing promotional campaigns and market research
- Prepare sales forecasts and weekly activity reports
Required Skills
- Business development and strategy
- Sales and negotiation
- Customer relationship management
- Market research and analysis
- Administrative and reporting skills
Job Details
Key Duties & Responsibilities:
1. Business Development
· Identify new business opportunities and target markets.
· Develop strategies to expand kiosk sales and commissary services.
· Prospect and secure new clients.
· Build strategic partnerships with institutions, companies, schools and organizations.
· Conduct market research to identify emerging trends.
· Ensure proper storage, stock rotation (FIFO) and handling of finished products prior to distribution.
2. Sales Growth
· Meet monthly and annual sales targets.
· Prepare and present sales proposals.
· Negotiate contracts and pricing within company guidelines.
· Monitor sales pipeline and conversion rates.
· Increase average sales per client.
3. Customer Relationship Management
· Maintain strong relationships with existing clients.
· Conduct regular client visits.
· Resolve customer concerns promptly.
· Monitor customer satisfaction.
· Encourage repeat business and referrals.
4. Marketing & Brand Development
· Assist in developing promotional campaigns.
· Recommend new products based on market demand.
· Monitor competitors’ activities.
· Participate in trade fairs and community events.
· Promote the company’s brand image.
5. Business Planning & Reporting
· Prepare weekly activity reports.
· Submit sales forecasts.
· Maintain accurate client records.
· Monitor sales performance against targets.
· Provide market intelligence to Management.
6. Coordination with Operations
· Communicate customer requirements accurately.
· Coordinate product launches.
· Ensure customer commitments are operationally feasible.
· Monitor delivery performance affecting client satisfaction.
7. Administrative Compliance
· Maintain complete sales documentation.
· Ensure contracts and quotations are properly filed.
· Follow company policies.
· Protect confidential business information.