Spanish Technical Support

Position: Spanish Healthcare Technical Support Company Industry: Shared Services Work Location: BGC, Taguig City Salary: Php 70,000 - Php 90,000 Work Schedule: Nightshift Work Set-up: Work-Onsite BENEFITS: - 13th Month Pay - HMO from Day 1 - Night Deferential Overtime Pay - Government Benefits - Sick Leave - Vacation Leave - Other benefits will be discussed during the job offer JOB REQUIREMENTS: - Filipino candidate with Spanish and English proficiency, both written and verbal. - Open for Foreign National who hold a Permanent Visa in the Philippines. - Open to Senior High School graduates, undergraduates, and Bachelor’s degree holders. - At least 6 months of experience in Spanish Technical Support. - Willing to work in an onsite setup. JOB RESPONSIBILITIES: - Provide technical support to customers in Spanish and English via phone, email, chat, or other channels. - Troubleshoot and resolve technical issues while providing excellent customer service. - Communicate clearly and professionally with customers in both Spanish and English. - Document customer concerns and technical resolutions accurately and escalate complex issues when necessary. RECRUITMENT PROCESS: - Resume screening - Initial Interview (Online) - Languages Assessment (Onsite) - Final Interview (Onsite) - Job Offer