Customer Service Representative
Job Summary
Join our growing team in Mandaluyong as a Customer Service Representative with Healthcare Billing experience. You will assist patients and healthcare providers with billing inquiries and resolve customer issues promptly. This is an onsite role with immediate hiring opportunities for qualified candidates.
Responsibilities
- Assist with billing-related inquiries
- Review and explain billing information and charges
- Resolve customer issues promptly
- Process account updates and maintain records
- Follow healthcare billing procedures
Required Skills
- Healthcare Billing experience
- Good communication skills
- Problem-solving skills
- Customer service or BPO experience
Job Details
Job Duties
- Assist patients and healthcare providers with billing-related inquiries.
- Review and explain billing information, charges, and account details.
- Handle billing concerns and resolve customer issues promptly.
- Process account updates and maintain accurate customer records.
- Follow healthcare billing procedures and protect confidential information.
What We’re Looking For
- Must have Healthcare Billing experience
- Good communication and problem-solving skills
- Customer service or BPO experience is an advantage
- Willing to work onsite in Mandaluyong City
- ASAP joiners are highly preferred
What We Offer
- Immediate hiring opportunity
- Opportunity to build your career in the healthcare industry
- Professional and supportive work environment
Important: Healthcare Billing experience is REQUIRED for this position.