Customer Service Representative
Job Summary
We are seeking a Customer Service Representative to join our onsite team in Alabang. The ideal candidate will handle customer inquiries, provide accurate solutions, and maintain high standards of customer satisfaction. At least 1 year of BPO experience and a minimum of SHS graduation are required.
Responsibilities
- Handle customer inquiries and concerns professionally and efficiently
- Provide accurate information and appropriate solutions
- Maintain excellent customer service and satisfaction
- Document customer interactions and follow established processes
- Meet company standards for quality, productivity, and performance
Required Skills
- SHS graduate or higher
- At least 1 year BPO experience
- Strong communication and problem-solving skills
- Customer-focused and professional
- Willing to work onsite
Job Details
Position Details:
Location: Alabang
Work Setup: Onsite
Salary: Up to ₱24,000
Education: Minimum SHS Graduate
Experience: At least 1 year BPO experience
Key Responsibilities:
Handle customer inquiries and concerns professionally and efficiently.
Provide accurate information and appropriate solutions.
Maintain excellent customer service and satisfaction.
Document customer interactions and follow established processes.
Meet company standards for quality, productivity, and performance.
Qualifications:
SHS graduate or higher
At least 1 year BPO experience
Strong communication and problem-solving skills
Customer-focused and professional
Willing to work onsite