IT Technical Support

Job Summary

An IT Technical Support provides technical assistance and support to end-users, ensuring smooth operation of hardware, software, and network systems. They diagnose and resolve technical issues, install and configure software/hardware, and maintain IT systems, while offering on-site or remote support.

Responsibilities

• Provide technical assistance and support to end-users
• Diagnose and resolve technical issues
• Install and configure software and hardware
• Maintain IT systems and offer on-site or remote support

Required Skills

• Strong knowledge of computer systems, hardware, and software
• Proficiency in troubleshooting and resolving technical issues
• Familiarity with networking concepts and protocols (e.g., TCP/IP, DNS)

Job Details