Product Knowledge Specialist

What You'll Do • Conduct classroom, online, and onsite product training sessions for clients and employees • Identify training needs and develop effective training programs • Deliver training in both English and Filipino • Conduct induction, product onboarding, and new product launch training • Evaluate training effectiveness and implement improvements when needed • Gather customer feedback and recommend solutions to enhance user experience • Create and update training materials, user guides, and learning resources • Support onboarding and product training initiatives across different markets What We're Looking For • Bachelor's Degree in Business, Education, or any related field, or equivalent work experience • At least 3 years of experience in Training, Learning & Development, or a similar role • Strong presentation and facilitation skills • Confident in conducting stand-up training sessions • Excellent communication skills in English and Filipino • Willing to work onsite in Makati • Willing to travel and conduct field work as required Why Join Us? • Global and fast-growing SaaS company • Exposure to international markets • Opportunity to work directly with clients and business leaders • Career growth and development opportunities • Collaborative and innovative work environment