Account Specialist

Responsibilities: - Manage and maintain a portfolio of accounts, ensuring timely and accurate processing of transactions, deposits, withdrawals, and loan payments. - Review loan applications and make recommendations based on creditworthiness and risk assessment. - Conduct regular credit reviews and analysis of existing accounts to identify potential risks and opportunities for growth. - Provide exceptional customer service by responding to member inquiries and concerns in a timely and professional manner. - Collaborate with other departments to ensure smooth and efficient operations, resolve issues, and enforce compliance with policies and procedures. - Actively participate in marketing and promotional activities to attract new members and increase loan and deposit portfolio. - Keep updated with industry trends, regulations, and best practices to ensure compliance and enhance the cooperative's competitiveness. - Prepare and submit reports on account activities, loan delinquencies, and other key performance indicators to the management team. Qualifications: - Bachelor's degree in Business Administration, Finance, or related field. - At least 2 years of experience in a similar role, preferably in a credit cooperative, bank, or financial institution. - Willing to do outside business, able to drive motorcycle and has familiarity in in and outside serviceable areas - Excellent communication and interpersonal skills - Proficient in using computer systems and software, particularly in MS Office and accounting software. - Detail-oriented, organized, and able to manage multiple tasks and prioritize effectively.