Quick Service Trainer
Job Summary
A Trainer implements a SMART Training program for QS Partners to ensure employees are knowledgeable in store duties and sanitation standards. They assist with new partner training, support operational activities, and ensure customer service excellence. Candidates must have relevant experience and strong communication skills.
Responsibilities
- Implement SMART Training program for QS Partners
- Ensure compliance with sanitation standards and safety procedures
- Support other operational activities requested by Operations Department
Required Skills
- At least 2 years work experience in the same role
- Crowd management expertise
- Strong customer service and communication skills
Job Details
A Trainer is responsible on implementing a SMART Training program for QS Partners to ensure that employees being deployed on the store are knowledgeable enough on the Do's and Don'ts in performing their duties and responsibilities which include serving the customers efficiently, assisting customers with their needs and special requests, ensures the assigned quota is met, assist on training activity for the new QS Partners as requested, and adheres on the sanitation standards and safety procedures. Trainers shall also support on other operational activities as may be requested by the Operations Department.
Qualifications:
- Finished high school or any vocational graduate.
- At least two (2) year work experience in the same role, in the same capacity.
- Ability to multi-task and manage requests on a timely manner.
- With crowd management expertise.
- Excellent interpersonal skills.
- Strong communication and interpersonal skills.
- Strong customer srvice prowess.
- Ability to work with integrity, professionalism and confidentiality.
- Performs responsibility with Tenacity.
- Must be honest and truthful.
- Candidate must be willing to work around Metro Manila.