Technical Trainer
Job Summary
Develop and deliver comprehensive training programs on payment processing products and technologies for internal and external customers. Maintain existing training content, provide system demonstrations and consultancy, and evaluate training outcomes to ensure continuous improvement. Candidates must have relevant training experience and be willing to work onsite on a shifting schedule.
Responsibilities
- Develop and deliver training programs
- Maintain training content and systems
- Provide presentations and consultancy
- Evaluate training outcomes
Required Skills
- 2+ years training experience
- Full training life cycle experience
- Payment processing knowledge preferred
- Tech experience is a plus
Job Details
RESPONSIBILITIES:
- Develop and deliver training programs on payment processing products, processes and technologies for both internal and external customers.
- Maintain existing training content and systems resulting from analysis of system development, regulatory mandates and/or payment brand compliance.
- Provide presentations, demonstrations, advice and consultancy relating to systems and ancillary products.
- Evaluate to determine if business outcomes have been achieved.
- Follow up to ensure continuous improvement.
- Proactively expand existing and build new knowledge.
QUALIFICATIONS:
- High School Graduate or Bachelor's Degree in a relevant field (additional experience in lieu of degree will be accepted).
- Relevant training delivery and subject matter experience.
- At least a minimum of 2 years of training experience.
- Experience of full training life cycle - analysis, design, delivery, evaluation.
- Tech experience is a plus.
- Willing to work onsite at Vertis North, Quezon City.
- Amenable to shifting schedules, including weekends and holidays.