Trainer
Job Summary
Training and Marketing Professionals, Inc. (TMPI) is looking for a Trainer for the Globe Telecommunication (Mynt Account) in Cagayan de Oro City. The role involves designing and updating training materials, conducting onboarding and refresher sessions for B2B merchant partners, and managing Learning Management System (LMS) tasks. The ideal candidate will facilitate engaging training sessions and maintain comprehensive records of training metrics for continuous improvement.
Responsibilities
- Design and update training materials and online content
- Conduct comprehensive onboarding and refresher sessions for B2B merchant partners
- Facilitate engaging training sessions in-person, virtually, or via workshops
- Manage LMS tasks, monitor user progress, and generate reports
Required Skills
- Bachelor's Degree in Business Administration, Management or related course
- Experience in training, teaching, or coaching
- Proficiency in English and Filipino or local dialect
- Familiarity with presentation and digital training tools, and LMS software
- Ability to work under pressure and meet deadlines
Job Details
Design, develop, and update training materials, including presentations, manuals, and online content.
Collaborate with internal teams to assess training needs of merchant partners to support business objectives.
Gather data and maintain records of training sessions, success metrics, and participant feedback for continuous improvement.
Respond to on-demand requests for training reports and documentation.
Upload training content, monitor user access and progress, generate reports, and assist partners if there are technical issues related to the LMS.
Recording data and extracting data/training requests.
Perform other learning management duties as assigned.
Requirements:
- Bachelor's Degree, preferably Business Administration or Business Management or any related course.
- Conduct comprehensive onboarding and refresher sessions for B2B merchant partners, introducing them to our platforms, tools, and resources.
- Training, teaching, or coaching experience.
- Facilitate engaging training sessions in various formats (in-person, virtual, workshops) that cater to different learning styles.
- Professional to Native/Bilingual proficiency in English and Filipino or local dialect required.
- Presentation tools (e.g., PowerPoint, Google Slides) and other digital tools for virtual training, LMS and training software.
- Preparing reports and communicating project updates to stakeholders.
- Able to work under pressure and meet deadlines.