Restaurant Shift Manager
Job Summary
We are looking for a dedicated, customer-focused, and results-driven Shift Manager to lead daily restaurant operations and ensure an excellent dining experience for our guests. The ideal candidate will have leadership experience in the food service or hospitality industry and excel in a fast-paced environment. Responsibilities include supervising shift operations, monitoring staff performance, and ensuring food safety and sanitation standards are met.
Responsibilities
- Supervise and lead restaurant operations during assigned shifts.
- Ensure excellent customer service and resolve guest concerns.
- Monitor staff performance, attendance, and compliance.
- Ensure cleanliness, food safety, and sanitation standards.
Required Skills
- 1-2 years experience as Supervisor or Team Leader
- Familiarity with inventory management
- Proficiency in Microsoft Office
- Strong leadership and communication skills
Job Details
Shift Manager – Samgyupsalamat (Taguig Area: McKinley West & BGC)
Employment Type: Full-time
Key Responsibilities
- Supervise and lead restaurant operations during assigned shifts.
- Ensure excellent customer service and promptly resolve guest concerns.
- Monitor staff performance, attendance, and compliance with company policies and service standards.
- Assist in scheduling, coaching, and motivating team members.
- Monitor inventory levels and coordinate stock replenishment.
- Prepare and maintain basic inventory and operational reports.
- Ensure cleanliness, food safety, and sanitation standards are consistently followed.
- Coordinate with the Restaurant Manager to achieve sales and operational goals.
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is an advantage.
- At least 1–2 years of experience as a Supervisor or Team Leader, preferably in the food service, restaurant, or hospitality industry.
- Familiarity with basic inventory management and stock control.
- Proficient in Microsoft Excel and other basic Microsoft Office applications.
- Strong leadership, communication, and problem-solving skills.
- Customer-oriented with the ability to work under pressure in a fast-paced environment.
- Willing to work on shifting schedules, weekends, and holidays.