Customer Service Rep
Job Summary
We are seeking Customer Service Representatives for our Makati and Pasig locations to handle customer inquiries via calls, chats, and emails. Successful candidates will provide accurate solutions, maintain records, and meet performance targets. We offer great benefits, training for beginners, and opportunities for career growth.
Responsibilities
- Handle calls, chats, and emails professionally
- Provide accurate solutions and information
- Keep customer records updated
- Meet quality and performance targets
Required Skills
- Good spoken and written English
- Basic computer skills
- Patient and calm under pressure
- Open to shifting schedules
Job Details
Customer Service Representatives | Makati and Pasig
Full-time, Regular | Now Hiring
What You Get
- Free HMO with 2 free dependents
- 10% night differential
- Salary increase after 6 months
- Free shuttle service
- Meal and transportation allowance
- Life and accident insurance
What You Do
- Handle calls, chats, and emails with professionalism
- Provide accurate solutions and information
- Keep customer records updated
- Escalate complex issues to the right team
- Meet quality, attendance, and performance targets
What We Want
Makati:
- No BPO experience needed. We will train you.
- College or Senior High School graduate
Pasig:
- Experienced applicants
- College or Senior High School graduate
- 3 to 6 months of BPO experience
All applicants:
- Good spoken and written English
- Basic computer skills
- Patient, positive, and calm under pressure
- Open to shifting schedules, including night shifts