Patient Care Coordinator

Job Overview: We are looking for a Patient Care Coordinator to join our growing healthcare team. The ideal candidate will be responsible for assisting patients with their healthcare needs, coordinating appointments, and ensuring a smooth and positive experience throughout their care journey. This role requires excellent communication skills, attention to detail, and a genuine passion for helping others. Key Responsibilities: - Serve as the main point of contact for patients regarding appointments, inquiries, and healthcare services - Coordinate with healthcare professionals and departments to ensure timely and accurate patient care - Maintain and update patient records with confidentiality and accuracy - Handle patient concerns and provide appropriate solutions or escalations - Deliver a high standard of customer service in all interactions - Ensure compliance with company policies and healthcare standards Qualifications: - Open to all education levels - Must have at least 6 months of work experience in a BPO company - Preferably with healthcare experience (HMO, insurance, medical account, etc.) - With excellent communication skills (both verbal and written) - Must be willing to work on-site in BGC, Taguig