Medical Virtual Assistant

Join our healthcare team as a Medical Virtual Assistant! We are seeking dedicated individuals with experience in healthcare BPO operations, including prior authorization, scheduling patient appointments, and handling claims/insurance verification. Key Responsibilities: - Manage and maintain accurate patient medical records - Schedule patient appointments and coordinate care - Handle prior authorizations with insurance providers - Perform insurance eligibility and benefits verification - Support claims processing and follow-ups - Ensure accurate use of medical terminology and compliance with healthcare regulations - Communicate effectively with patients, healthcare providers, and insurance companies - Support daily medical office workflows and operations Qualifications: - Experience in a BPO healthcare account (prior authorization, scheduling appointments, handling claims, and insurance verification) - Strong understanding of medical terminology and healthcare procedures - Excellent communication skills (both written and verbal) - Detail-oriented with strong organizational skills - Ability to work both independently and as part of a team What We Offer: - Competitive salary and benefits - Opportunities for career growth and development - Supportive and professional work environment