Trainer
Job Summary
Design, develop, and update training materials while collaborating with internal teams to assess training needs of merchant partners. Conduct comprehensive onboarding and refresher sessions for B2B merchant partners, introducing them to our platforms, tools, and resources. Gather data, maintain records of training sessions, and manage learning management duties as assigned.
Responsibilities
- Design and develop training materials and online content
- Conduct onboarding and refresher sessions for B2B merchant partners
- Gather data, track metrics, and generate training reports
Required Skills
- Bachelor's Degree in Business Administration, Management, or related
- Experience in training, teaching, or coaching
- Proficiency in English and Filipino or local dialect
- Familiarity with LMS and presentation tools
Job Details
Design, develop, and update training materials, including presentations, manuals, and online content. Collaborate with internal teams to assess training needs of merchant partners to support business objectives. Gather data and maintain records of training sessions, success metrics, and participant feedback for continuous improvement. Respond to on-demand requests for training reports and documentation. Upload training content, monitor user access and progress, generate reports, and assist partners if there are technical issues related to the LMS. Recording data and extracting data/training requests. Perform other learning management duties as assigned. Trainer (DAVAO CITY) - Globe Telecommunication (Mynt Account)
SKILLS & QUALIFICATIONS:
- Bachelor's Degree, preferably Business Administration or Business Management or any related course
- Conduct comprehensive onboarding and refresher sessions for B2B merchant partners, introducing them to our platforms, tools, and resources.
- Training, teaching, or coaching.
- Facilitate engaging training sessions in various formats (in-person, virtual, workshops) that cater to different learning styles.
- Professional to Native/Bilingual proficiency in English and Filipino or local dialect required.
- Presentation tools (e.g., PowerPoint, Google Slides) and other digital tools for virtual training.
- LMS and training software.
- Preparing reports and communicating project updates to stakeholders.
- Able to work under pressure and meet deadlines.