Inside Sales Executive

Duties and Responsibilities: Sales Prospecting & Lead Generation - Actively pursue new sales opportunities via email, cold calls, and warm calls daily. - Generate and qualify sales leads by understanding prospects’ desired outcomes and product fit. - Collaborate with Business Development and Marketing team to develop targeted strategies and messaging that drive new business. Client Relationship Management - Respond promptly and professionally to client inquiries within eight (8) to twelve (12) hours. - Monitor dormant accounts (inactive for six months or uncovered by Territory Sales) and reactivate previous customers. - Deliver high-quality conversion experiences through client-focused initiatives and programs. Sales Tracking & Reporting - Track sales progress against targets and maintain accurate, up-to-date pipeline records. - Monitor impact metrics, derive insights, and recommend improvements. Market & Product Insight - Maintain strong knowledge of company products and services to effectively position them to prospects and clients. - Analyze market trends, customer needs, and competitive landscapes to identify new business opportunities. - Provide timely feedback to the Technical team on product issues, enhancements, or client insights. Team Support & Ad-Hoc Responsibilities - Provide backup support for team members to ensure seamless department operations. - Perform additional tasks or responsibilities as assigned by management. Qualifications: - Bachelor’s degree in Business Administration or a related field. - At least one (1) year of relevant experience in inside sales or customer service. - Proven record in achieving sales targets, lead generation, and deal closure. - Strong communication, analytical, and reporting skills. - Detail-oriented with excellent organizational skills. - Proficiency in MS Office applications and CRM tools. - Results-oriented, self-motivated, and able to work effectively both independently and within a team.