Treasury Assistant
Job Summary
The Treasury Assistant is responsible for overseeing accounts receivable management, monitoring customer balances, and supervising collection staff. The role involves coordinating customer communications, managing AR aging, and performing financial analysis and credit evaluations. Additionally, the position requires cross-functional collaboration with sales and finance to resolve billing issues and improve process efficiency.
Responsibilities
- Manage accounts receivable and tracking of customer balances
- Supervise AR and collection staff operations
- Analyze aging reports and implement collection strategies
- Conduct credit evaluations and manage credit limits
- Collaborate with sales and finance departments
Required Skills
- Accounts receivable management
- Financial analysis and reporting
- Credit and collection control
- Team supervision and leadership
- Customer service and communication
Job Details
Responsibilities
Accounts Receivable Management
- Oversee monitoring and tracking of outstanding customer balances.
- Review and ensure timely follow-up on overdue accounts through calls, emails, and formal correspondence.
- Approve and monitor negotiated payment arrangements and installment plans.
- Oversee maintenance of customer accounts, including credit limits, payment terms, and master data updates.
- Ensure completeness, accuracy, and proper filing of all supporting documents.
- Review account reconciliations and ensure discrepancies are investigated and resolved promptly.
- Ensure accuracy and integrity of accounts receivable records and transactions.
Coordination
- Supervise, guide, and support Accounts Receivable and Collection staff in daily operations.
- Assign workloads, monitor performance, and ensure adherence to company policies and procedures.
- Provide coaching and recommendations for process improvements and efficiency.
Customer Communication & Relationship Management
- Oversee responses to customer inquiries related to billing, balances, and payment concerns.
- Ensure a high level of customer service while enforcing credit and collection policies.
- Coordinate closely with Sales and customers to resolve collection and billing issues.
- Maintain professional and positive relationships with key accounts and major customers.
Accounts Receivable Aging Management
- Review and analyze aging reports to identify high-risk and long-outstanding accounts.
- Develop, implement, and monitor collection strategies to reduce aging balances.
- Escalate critical or delinquent accounts to management with recommendations.
Reporting & Financial Analysis
- Review and consolidate AR and collection performance reports.
- Prepare and present regular summaries on receivables status, aging trends, and collection efficiency to management.
- Provide analysis, insights, and recommendations to improve cash flow and reduce credit exposure.
Credit Management
- Supervise credit evaluation of new and existing customers.
- Review and approve credit limits based on financial analysis, payment history, and risk assessment.
- Monitor customer credit exposure and recommend adjustments when necessary.
Collection Strategy & Control
- Implement and enforce effective collection policies and procedures.
- Ensure consistent follow-up on overdue accounts and compliance with approved payment plans.
- Review resolution of payment discrepancies and approve negotiated settlements when required.
Cross-Functional Collaboration & Other Duties
- Work closely with Sales, Finance, and other departments to resolve invoicing and payment issues.
- Oversee verification of actual invoice countering performed by messengers.
- Collaborate with internal teams to improve invoicing accuracy, turnaround time, and overall process efficiency.
- Ensure alignment with finance team for accurate and up-to-date financial reporting.