Call Center Agent
Job Summary
We are hiring for Voice and Non-Voice Accounts with a fast, one-day onsite application process. Candidates will handle customer inquiries, provide accurate information, and resolve customer concerns professionally. We welcome both fresh graduates and experienced individuals willing to work on-site.
Responsibilities
- Handle customer inquiries via calls or written communication
- Provide accurate information and resolve concerns professionally
- Assist with account-related issues and basic troubleshooting
- Maintain service quality and performance standards
Required Skills
- Good English communication and comprehension
- Willingness to work onsite, shifting schedules, and night shifts
- Minimum High School or Senior High School Graduate
- International customer service experience is a plus
Job Details
JOB RESPONSIBILITIES
Handle customer inquiries through calls or written communication, depending on the assigned account.
Provide accurate information and resolve customer concerns professionally.
Assist customers with account-related issues, requests, and basic troubleshooting when needed.
Maintain service quality and meet account performance standards.
JOB REQUIREMENTS
High School Graduate (Old Curriculum), Senior High School Graduate, or higher.
Good English communication and comprehension skills.
Willing to work onsite, on shifting schedules, and night shifts.
Fresh graduates, first-time jobseekers, and career shifters are welcome.
At least 6 months of international customer service experience is an advantage, but not required for all accounts.
SALARY & BENEFITS
Competitive salary package, with potential bonuses and incentives.
Paid training, night differential, and holiday pay.
Career growth opportunities.
One-day onsite hiring process and potential same-day job offer for qualified applicants.
SALARY DISCLAIMER: Advertised salary reflects the highest potential package, including applicable bonuses and incentives. Actual compensation varies by qualifications, experience, assigned account, and performance.