Customer Expert
Job Summary
Teleperformance (TP) Bacolod is hiring beginners and fresh graduates for a Customer Expert position with no BPO experience required. Selected candidates will assist international customers via calls, chat, or email while receiving paid training and comprehensive benefits. The role requires basic computer literacy and a willingness to work onsite in Bacolod.
Responsibilities
- Assist international customers via calls, chat, or email
- Troubleshoot basic customer concerns and provide practical solutions
- Log details accurately using modern CRM and customer service tools
Required Skills
- Zero BPO experience required (fresh grads welcome)
- At least High School (Old Curriculum) or K-12 Graduate
- Conversational English communication and basic computer literacy
- Willing to work shifting schedules onsite in Bacolod
Job Details
Perks & Benefits
Paid Training: Earn from Day 1 while learning from industry experts
Healthcare: Comprehensive HMO coverage for you and your family
Competitive Pay: Base salary, night differential, and holiday incentives
Career Growth: Fast-track opportunities into leadership and specialist roles
Great Culture: Fun, inclusive workplace right here in the City of Smiles
What You Will Do
Assist international customers via calls, chat, or email with care and clarity
Troubleshoot basic customer concerns and provide quick, practical solutions
Log details accurately using modern CRM and customer service tools
Qualifications
Experience: Zero experience required—fresh grads and first-timers welcome
Education: At least High School (Old Curriculum) or K-12 Graduate
Skills: Conversational English communication and basic computer literacy
Availability: Willing to work shifting schedules onsite in Bacolod