Call Center Agent
Job Summary
ContantiKnow PH is hiring Voice and Non-Voice Accounts with a fast, one-day onsite application process. Candidates will handle customer inquiries and provide accurate information professionally. The role requires good English communication skills and a willingness to work onsite on shifting and night schedules.
Responsibilities
- Handle customer inquiries through calls or written communication
- Provide accurate information and resolve customer concerns
- Assist with account-related issues and basic troubleshooting
- Maintain service quality and performance standards
Required Skills
- Good English communication and comprehension
- High School Graduate or higher
- Willingness to work onsite and night shifts
- Customer service experience is an advantage
Job Details
JOB RESPONSIBILITIES
- Handle customer inquiries through calls or written communication, depending on the assigned account.
- Provide accurate information and resolve customer concerns professionally.
- Assist customers with account-related issues, requests, and basic troubleshooting when needed.
- Maintain service quality and meet account performance standards.
JOB REQUIREMENTS
- High School Graduate (Old Curriculum), Senior High School Graduate, or higher.
- Good English communication and comprehension skills.
- Willing to work onsite, on shifting schedules, and night shifts.
- Fresh graduates, first-time jobseekers, and career shifters are welcome.
- At least 6 months of international customer service experience is an advantage, but not required for all accounts.
SALARY & BENEFITS
- Competitive salary package, with potential bonuses and incentives.
- Paid training, night differential, and holiday pay.
- Career growth opportunities.
- One-day onsite hiring process and potential same-day job offer for qualified applicants.