Services Technician
Job Summary
The Services Technician is responsible for installing, testing, troubleshooting, and maintaining fire detection, alarm, and building management systems. The role involves performing on-site repairs, preventive maintenance, and responding to customer service requests while ensuring high customer satisfaction. Candidates must be willing to travel, work flexible hours including Saturdays and holidays, and undergo continuous technical training.
Responsibilities
- Repair, replace, troubleshoot, and test devices and equipment
- Implement preventive and corrective maintenance procedures on site
- Respond to service calls and customer engagements
- Assist in surveys for additional installations and new opportunities
Required Skills
- Electrical or Electronics technical background
- Experience in Fire Detection and Alarm Systems
- Familiarity with basic hand tools and electrical testing instruments
- Willingness to travel and work flexible schedules
Job Details
Qualifications:
- High school graduate, diploma holder, or vocational/technical course graduate in Electrical, Electronics, or a related field.
- Preferably with a valid National Certificate (NC II/NC III) in a relevant technical field.
- Knowledge or experience in the installation, testing, troubleshooting, and maintenance of Fire Detection and Alarm Systems and Building Management Systems.
- Familiarity with basic hand tools, electrical testing instruments, and troubleshooting equipment.
- Basic understanding of electrical and electronic systems, wiring diagrams, and technical documentation.
- Willing to perform on-site assignments, Monday to Saturday, including holidays and emergency deployments.
- Willing to travel to project sites and undergo technical training as required
Job Description:
- One of the primary responders on every service engagement requested by costumers.
- Repair, replace, troubleshoot, and test devices, equipment, and systems and ensure that they work properly and accordingly
- Implement preventive and corrective maintenance procedure on site.
- Knowledge with the use of basic tools and equipment.
- Must focus on learning and applying the knowledge with the different systems and services of the organization such as the Building Management System, Environmental Monitoring System, VESDA, Water Leak Detection System, Fire Detection and Alarm System, Public Address System, FM200 /Fire Suppression System, Message Master, Facilities Monitoring System, Variable Air Volume, CO2 Monitoring System.
- Must also be open and willing to learn about the other systems and services of the organization such as the Security Systems.
- Ensure customer satisfaction on services and maintenance activities by always delivering good and effective service.
- Receive and respond accordingly to the directions of the supervisors and officers regarding the services concerns or other engagements.
- Respond accordingly on the service calls assigned to him by dispatch/services officer.
- Assist in the conduct of effective survey for additional installations, requirements, and other new opportunities.
- Participate in trainings and seminars to keep abreast and to be at par with the required and expected technical and professional skillsets.
Benefits:
- Mandatory Benefits (SSS, Philhealth, Pag-IBIG)
- HMO and Insurance (upon regularization)
- Meal Allowance
- Transportation Allowance
- Monthly Load Allowance
- Overtime Pay
- Night Shift Differential Pay
- Holiday Pay
- 13th Month Pay