Barista
Job Summary
We are seeking a dedicated and customer-oriented Barista to prepare high-quality beverages, deliver exceptional customer service, and maintain operational standards. The successful candidate will ensure smooth daily operations in a fast-paced café environment. This role requires flexibility in work schedules and a passion for creating great customer experiences.
Responsibilities
- Prepare and serve beverages and food items
- Deliver excellent customer service and process payments
- Maintain cleanliness and food safety standards
- Monitor inventory and support daily branch operations
Required Skills
- 6 months to 1 year of Barista or customer service experience
- Knowledge of branch operations and food safety standards
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment with flexible shifts
Job Details
Key Responsibilities:
- Prepare and serve beverages and food items in accordance with company recipes and quality standards.
- Deliver excellent customer service by greeting guests, taking orders accurately, processing payments, and resolving customer concerns professionally.
- Operate the Point-of-Sale (POS) system and handle cash and cashless transactions accurately.
- Monitor inventory levels, replenish stocks, and assist with stock receiving and documentation.
- Maintain cleanliness, sanitation, and organization of the café, equipment, and work areas in compliance with food safety standards.
- Support daily branch operations by completing opening and closing duties and collaborating with the team to ensure smooth operations.
- Perform other tasks and responsibilities as assigned by management to support business needs.
Qualifications:
- At least 6 months to 1 year of experience as a Barista, Food and Beverage Crew, or in a customer service-related role.
- Knowledgeable in branch operations, including customer service, beverage preparation, cash handling, inventory management, sales reporting, and food safety and sanitation standards.
- Strong customer service, communication, and interpersonal skills with the ability to resolve customer concerns professionally.
- Detail-oriented, dependable, and able to work efficiently in a fast-paced environment.
- Willing to work full-time onsite and preferably residing in Mandaluyong City or nearby areas.
- Flexible to work shifting schedules, weekends, holidays, and overtime as required.
Job Details
Employment Type: Full-time
Work Setup: Onsite
Work Schedule: Shifting schedule, including weekends, holidays, and overtime as needed