Service Crew
Job Summary
We are looking for a friendly, responsible, and service-oriented Service Crew to assist in the daily restaurant operations. The successful candidate will provide excellent customer service, handle orders, prepare food and beverages, and maintain cleanliness. Applicants must be willing to work efficiently in a fast-paced environment and handle shifting schedules.
Responsibilities
- Greet customers and take orders accurately
- Prepare and serve food and beverages
- Maintain cleanliness of dining and work areas
- Handle customer inquiries and concerns
Required Skills
- Hospitality Management or related background
- Customer-oriented and cheerful personality
- Good communication skills
- Ability to work in a fast-paced environment
Job Details
Job Description
We are looking for a friendly, responsible, and service-oriented Service Crew to assist in the daily operations of our restaurant. The successful candidate will be responsible for providing excellent customer service, assisting customers with their orders, preparing and serving food and beverages, maintaining cleanliness, and ensuring a pleasant dining experience for all guests.
The candidate must be willing to perform various restaurant duties, work efficiently in a fast-paced environment, and coordinate with other team members to ensure smooth daily operations.
Key Responsibilities
- Greet customers warmly and assist them with their inquiries, orders, and requests.
- Take customer orders accurately and relay them to the kitchen staff.
- Prepare, assemble, and serve food and beverages according to restaurant standards.
- Ensure that orders are served correctly and promptly.
- Assist customers with dine-in, takeout, and other service requirements.
- Maintain cleanliness and sanitation of the dining area, service counters, kitchen, and workstations.
- Set up tables, arrange dining areas, and replenish utensils, condiments, and other supplies.
- Assist in food preparation and other kitchen-related tasks when necessary.
- Handle customer concerns and complaints professionally and courteously.
- Follow proper food handling, hygiene, and safety procedures.
- Assist with inventory monitoring and replenishment of restaurant supplies.
- Perform other duties as may be assigned by the supervisor or management.
Qualifications
- Preferably a college graduate of Hospitality Management, Hotel and Restaurant Management (HRM), or any related course.
- College undergraduates and applicants with relevant experience are welcome to apply.
- With experience in food service, hospitality, or restaurant operations is preferred.
- Experience working in a Japanese restaurant is an advantage.
- Must have a cheerful, friendly, and customer-oriented personality.
- Good communication and interpersonal skills.
- Honest, responsible, dependable, and detail-oriented.
- Able to work effectively with minimal supervision and as part of a team.
- Physically fit and capable of performing restaurant-related duties.
- Flexible and willing to assist in different areas of restaurant operations.
- Willing to work on shifting schedules, weekends, and holidays, as required.