Healthcare Customer Service Rep
Job Summary
This position involves assisting customers with inquiries regarding healthcare services and products. The role requires providing accurate information to resolve patient issues and maintaining detailed records of transactions. Candidates will collaborate with medical staff to ensure high-quality service delivery.
Responsibilities
- Assist with healthcare inquiries
- Resolve patient issues
- Maintain interaction records
- Collaborate with medical staff
- Manage administrative tasks
Required Skills
- Verbal and written communication
- Empathetic patient care focus
- Multitasking ability
- High School Diploma
Job Details
Responsibilities and Duties:
- Assist customers with inquiries regarding healthcare services and products.
- Provide accurate information and support to resolve patient issues effectively.
- Maintain updated records of customer interactions and transactions.
- Collaborate with medical staff and other departments to ensure high-quality service delivery.
- Handle administrative tasks, including appointment scheduling and follow-ups.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Amenable to work onsite in Taguig.
Requirements:
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: No previous experience required; training will be provided.
- Skills and Competencies: Strong verbal and written communication skills.
- Qualities and Traits: Empathetic approach with a focus on patient care.