Customer Service Representative
Job Summary
This role involves providing superior customer service by addressing individual health requirements and providing product information. The representative will handle sales operations and retail management duties. Additionally, they will perform administrative tasks and participate in store improvement initiatives.
Responsibilities
- Provide superior customer service
- Address customer health requirements
- Handle product queries and sales
- Assist in retail operations management
- Perform administrative tasks
Required Skills
- Bachelor's Degree
- Communication skills
- Customer service orientation
- Assertiveness and confidence
- Healthy lifestyle (non-smoker)
Job Details
Job Requirements
• Bachelor's Degree of any course (graduates from Hospitality and Food-related fields is an advantage, e.g. HRM, Tourism, Food Service Management, Culinary, etc)
• Experience in food service management is an advantage
• Excellent communication and interpersonal skills
• Strong customer service orientation and assertiveness and confidence
• Living a healthy life style and is a non-smoker
Responsibilities
• Provide superior customer service by understanding customers' health conditions and requirements.
• Answer queries and provide complete and accurate product information and benefits carried by the company.
• Generate sales and assist in retail operations management.
• Perform other administrative tasks that may be assigned by the Store Executive.
• Participate in all improvement and engagement programs and initiatives implemented in the store.