Assistant Sommelier
Job Summary
The Assistant Sommelier plays a pivotal role in shaping the guest experience through expert wine selection, service, and inventory management. You will work closely with the beverage director to curate natural wine lists and train the front-of-house team on wine service excellence. Additionally, this role encompasses operational responsibilities including facility management, team leadership, and guest relations.
Responsibilities
- Manage wine inventory, selection, and purchasing
- Train front-of-house team on wine service and pairing
- Oversee restaurant daily operations and facility management
- Ensure exceptional guest service and handle feedback
Required Skills
- Deep knowledge of wine regions and varietals
- Operational management experience
- Staff training and leadership skills
- Excellent communication and guest relations
Job Details
Responsibilities:
Sommelier duties:
- Selection & Purchase of natural wines: Working with the beverage director for the selection and purchasing of wine inventory which match the venue’s menu, style, and budget. Requires deep understanding of different wine regions, grape varieties, and vintages.
- Storage and Inventory Management: Ensuring all wines are properly stored, aged, and maintained in the right environment, managed in accordance with standard operating procedures and tracking of sales and purchases.
- Wine service: Training the front of house team with proper wine service, including opening bottles, pouring, and decanting. Making wine recommendations to guests and pairing wines with menu items.
- Wine Education & Training: Communicating deep knowledge of wines to guests and staff, and assisting with training on selection, service, and upselling techniques.
Assistant Manager duties:
- Leading and executing operations to achieve daily targets.
- Managing petty cash and banking transactions.
- Overseeing facility management of the restaurant.
- Guest Service & Experience: Building good relationships with guests, providing the signature guest experience, and managing guest feedback and requests.
- Front of House responsibilities: Assisting with floor operations, attending to guest feedback, and identifying training needs to tighten the competency gap.
Required Attributes:
- Go above and beyond to make someone else's day.
- Thoughtful and kind, while upholding high standards.
- Own outcomes and drive solutions.
- Ever-curious and always learning.
Benefits:
- TLBG Partnership Programme (a monthly sales incentive).
- Medical and insurance coverage.
- Employee dining discounts across venues.
- Celebrations for key milestones.
- One-month sabbaticals for long-service individuals.